Refreshment Lady (T&F)

The Refreshment Lady worked at Lakeside where she owned a small café called Neptune Refreshments. She later opened a mobile tea shop made from an old coach discovered by Rusty and Peter Sam.

Thomas & Friends
The Refreshment Lady was about to board the next train when Peter Sam rushed out so he could get to Crovan's Gate before Henry departed from there. She was furious about this when they got there until she explained to Peter Sam that Henry's train was a guaranteed connection.

She may be good friends with the Hatt and Kyndley families, as in Lady Hatt's Birthday Party, she is one of the guests at Lady Hatt's party and in Happy Ever After, she is one of the guests attending Mrs Kyndley's daughter's wedding.

In the seventh series, she was trying to find the best location for her tea shop on the Skarloey Railway. Peter Sam took her to all the best places, but she could not make up her mind. After a storm blew over, Rusty was clearing debris and both he and Peter Sam discovered an old railway coach. Peter Sam decided to turn it into a very mobile tea shop. The Refreshment Lady was so delighted about it that the Fat Controller decided that Peter Sam could take her around all the places she wanted to sell her refreshments.

She was also one of the important visitors Thomas was taking and was left behind at Black Loch.

She has also sold refreshments at Wellsworth and Maron.

Attire
The Refreshment Lady wears a sky blue dress with white polka dots and a pink cardigan. From the seventh series onwards, she wears a sky blue brimless hat.

Appearances
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Thomas & Friends

 * Series 4 - You Can't Win, Peter Sam and the Refreshment Lady, Passengers and Polish , Gallant Old Engine, Thomas and the Special Letter , Special Attraction and Mind that Bike
 * Series 5 - Lady Hatt's Birthday Party, Bye George! , Baa! and Happy Ever After
 * Series 6 - Harvey to the Rescue, No Sleep for Cranky and Thomas, Percy and the Squeak
 * Series 7 - The Refreshment Lady's Tea Shop, Bulgy Rides Again, Best Dressed Engine and Trusty Rusty
 * Series 8 - Thomas and the Tuba, Henry and the Wishing Tree , Gordon Takes Charge , Edward the Great , Squeak, Rattle and Roll , Thomas and the Circus and Percy and the Magic Carpet
 * Series 9 - Percy and the Oil Painting
 * Series 10 - Follow that Flour, The Green Controller , It's Good to be Gordon , Seeing the Sights , Which Way Now? , Emily and the Special Coaches , Thomas and the Treasure , James the Second Best and Thomas and Skarloey's Big Day Out
 * Series 11 - Dirty Work and Toby's Triumph

Specials

 * 2005 - Calling All Engines!
 * 2008 - The Great Discovery

Music Videos

 * Series 5 - Sir Topham Hatt
 * Series 8 - A World Around You, Ode to Gordon and Engine Roll Call
 * Calling All Engines! - Busy
 * Series 9 - Party Time
 * Series 10 - Doing it Right and Responsibility
 * The Great Discovery - Thomas, You're the Leader

Learning Segments
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 * Series 8 - Sounds
 * Series 10 - Which Outfit for Which Occasion?
 * -|Other Media=

Magazine Stories
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 * 2004 - Bulgy's Back!
 * 2005 - Percy and the Magic Carpet
 * 2006 - Percy and the Painting
 * 2007 - Seeing the Sights
 * 2008 - Toby's Triumph
 * 2010 - Percy and the Magic Carpet

Voice Actors

 * Chizu Yonemoto
 * Hiromi Nishida

Trivia

 * She is based on Mrs. Davies, a volunteer on the Talyllyn Railway who served refreshments at Abergynolwyn. In August 1952, she was left behind at the station due to the mistake of the Guard, the Rev. W. Awdry himself. During the 1960s, she was one of the women who worked on the Talyllyn's Refreshments Van.
 * In the television series, she has been left behind twice.
 * In the Railway Series, she has blond hair, while in the television series she has brown hair.
 * The Refreshment Lady's small scale figure is now owned by ThomasTankMerch.
 * In the Welsh dub, she is given the name "Ceinwen".
 * George Carlin gave the Refreshment Lady an Italian accent.
 * Her large scale figure has gone through several parts swaps:
 * In You Can't Win she had Mrs. Last's body.
 * In Passengers and Polish, she had Mrs. Kyndley's series 1 body.
 * In Series 5 her hair was repainted orange and given to a party goer in Lady Hatt's Birthday Party.
 * From Series 7 onwards she used the Queen's head.
 * Her original small scale head was repainted for Lady Hatt in Series 5.